Terms of service
# Terms of Service — K TO DOOR INC.
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## 1. Introduction
Welcome to K TO DOOR INC. ("K TO DOOR", "we", "our", or "us"). By accessing or using our website at [ktodoor.com](http://ktodoor.com), completing our skin profile quiz, or purchasing our products or services, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our platform.
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## 2. Who We Are
K TO DOOR INC. is a K-beauty curation and subscription platform that provides personalised skincare product recommendations, curated kits, and subscription boxes. We operate online and deliver across North America.
For any questions, contact us at: [**info@ktodoor.com**](mailto:info@ktodoor.com)
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## 3. Eligibility
By using our services, you confirm that:
- You are at least 18 years of age
- You have the legal capacity to enter into a binding agreement
- You are not prohibited from using our services under applicable law
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## 4. Skin Profile Quiz & Personal Data
Our skin profile quiz collects information about your skin type, skin concerns, ingredient sensitivities, and preferences. This information is used exclusively to:
- Personalise your product recommendations
- Guide your K TO DOOR curator in selecting products for your order
- Improve the quality of our curation service over time
Your skin profile data is accessible only to authorised K TO DOOR team members involved in fulfilling your order. It is never shared with third parties for marketing purposes. For full details on how we handle your data, please refer to our Privacy Policy.
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## 5. Products & Orders
**Curated Kits**
All curated kits are assembled based on your skin profile and current product availability. Product selections may vary by season and stock. Images shown are for illustration purposes and final kit contents may differ.
**Subscription Boxes**
Subscription plans (KTD Citizen, KTD Visa) renew automatically on a monthly basis unless cancelled. You may cancel your subscription at any time before the next billing cycle.
**Pricing**
All prices are listed in USD unless otherwise stated. Prices are subject to change. Applicable taxes and shipping costs will be added at checkout.
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## 6. Returns & Refunds
Due to the personalised nature of our products, we do not accept returns on opened skincare items. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [**info@ktodoor.com**](mailto:info@ktodoor.com) with a photo of the issue and we will make it right.
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## 7. Intellectual Property
All content on our website, including but not limited to the K TO DOOR name, KD logo, product descriptions, quiz content, and photography, is the property of K TO DOOR INC. and may not be reproduced or used without written permission.
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## 8. Disclaimers
Our skin quiz and product recommendations are based on the information you provide and are not a substitute for professional dermatological advice. Results may vary. We are not responsible for allergic reactions to products not disclosed in your skin profile.
We recommend performing a patch test before using any new skincare product.
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## 9. Limitation of Liability
To the fullest extent permitted by law, K TO DOOR INC. shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.
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## 10. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.
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## 11. Governing Law
These terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.
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## 12. Contact
For any questions about these Terms of Service, reach us at:
[**info@ktodoor.com**](mailto:info@ktodoor.com)